Small hotel in Torquay runned by Basil Fawlty, who is unhappily married, hates his job, hates his customers and hates being in hotel business. Not to mention he does not know a single thing about consumer satisfaction.
| | as Basil Fawlty
Owner of Fawlty Towers, a hotel in Torquay. He isn’t one of those happy-go-lucky people - that’s for sure. He isn’t happy about anything - visitors annoy him, his wife annoys him, his staff annoys him even garden gnomes. |
| | as Sybil Fawlty
Basil’s wife - always hanging on the phone, taking good care for her nails, annoying Basil and not stoping him from making fool of himself. |
| | as Manuel
Spanish waiter who is constant source of headache for Basil - partly because he isn’t very bright and partly because he doesn’t understand much English. |
| | as Polly Shearman
Waiter and maid in the hotel usually dragged by Basil into his mistakes and misfortunes. |
| | as Major Gowen
Absent-minded ex-army major, who is one of the permanent resident at the hotel. |
| | as Terry
Terry is chef at Fawlty Towers. |