Are You Being Served?

As Mr. Grainger celebrates his 65th birthday, all the staff wonder whether he’ll get the traditional cuckoo clock that means he is being retired.

Due to fuel reserves being in short supply, Grace Brothers turn off the central heating, despite it being bitterly cold. Staff has to find the ways to keep warm on their own.

After being down by £600 last week, Mr. Rumbold forms a "think tank" to come up with ways to increase sales. Captain Peacock suggests a fashion show, which Mr. Rumbold then takes the credit for.

Shoplifting is on the increase, so Mr. Rumbold decides to get CCTV installed and he recruits Mr. Clegg, former CID officer, who searches the staff as they leave.

Young Mr. Grace decides to have the whole store redecorated and will close the shop for two weeks in August. The management hope the staff will take their holidays during this time and offer them £5 "inconvenience money".