Staff of Grace Brothers department store in London with their personal problems and their professional secrets.
| | as Wilberforce Clayborne Humphries
Effeminate employee of men’s department with camp style. |
| | as Captain Stephen Peacock
Ex-army captain who works as floorwalker (he superintends men’s and ladies’s departments). He keeps up the very strict rules of the store and forces them on the employees. |
| | as Shirley Brahms
Junior employee at ladies’s department. With her cockney accent and rather lax attitude she is opposite of Mrs. Slocombe. |
| | as Dick Lucas
Junior employee at men’s department. His jocular nature and tendency to mock the strict rules of the shop keeps getting him in trouble. |
| | as Cuthbert Rumbold
Head of the department. |
| | as Beverley Harman
Maintenance worker. |
| | as Young Mr. Grace
One of the owners of the store. Despite his age his main function in the company is hiring attractive secretaries for his office. |
| | as Ernest Grainger
Senior salesman at men’s department. Despite his age he just can’t imagine leaving the store to retire. |
| | as Mr. Mash
Maintenance worker. |
| | as Bert Spooner
Junior salesman at men’s department who took over after departure of Mr. Lucas. |
| | as Mrs. Slocombe |