Trollied

Gavin introduces a new store manager - Lorraine. Soon the staff discovers that she has completely different style from Gavin.

Lorraine introduces a below-basic ’No Nonsense’ range of products. To Kieran’s amazement he meets Katie that left to travel the world.

Gavin visits the store as area manager and is little bit disappointed when he realizes that the store is fine without him.

Flu has caused a lot of absence among the staff and Lorraine has to swap people between their stations, which doesn’t work well.

After a major mistake that caused a lot of losses Lorraine decides that Leighton should be sacked.

After sacking Leighton Julie can’t find any sympathy among the staff.

After being forced to rehire Leighton Lorraine channels all her anger on Julie, who finally breaks down.

Gavin returns to his old store to patch up the situation after Julie had to leave.

It’s the fire drill day and Gavin steps up to prepare everything.

Julie returns to Valco and finds that she can cope with the things without pressure from Lorraine.

By accident Gavin puts a list of wages on the notice board and soon will have to take the heat from the staff.

Gavin supervises the interviews for new store manager.

Gavin prepares the store for the One-Millionth Customer celebration.

On Christmas Eve the turkey delivery fails to arrive to Watford and Gavin begins to suspect that his annual competition against one of the other branches of Valco is the reason behind it.